While memory foam provides great comfort, durability, and satisfaction, it goes through the off-gassing process when you first take it out of its package. During the off-gassing process, the memory foam releases a chemical odor that some people find unpleasant.

A memory foam product smells odd when you first get one because chemicals, like polyurethane, are used in the manufacturing process.

Is Memory Foam Toxic? 

Simply: No. Memory foam mattresses or sleeping pillows you get right out of the box might first introduce itself with an unpleasant odor. This is resolved with time and ventilation. In a room where the air can vent out (i.e. air conditioning, open windows), the smell will go away naturally in three to seven days.

Further, certification program CetriPUR-US ensures that foams are certified to meet safety standards, and it’s the standards we abide by for our custom pillows. Qutool shredded memory foam bed pillows use the premium material with CetriPUR-US certified, no worry about the quality and safety.

How to get rid of the smell?

1) Air it out

Remove new memory foam from the outer plastic packaging surrounding it. If possible, place the foam outdoors for at least a few hours on a dry, non-humid day. The longer the foam product airs out, the less noticeable the odor will be.

2) Try Scenting

You can help mask the product topper’s odor by placing air fresheners nearby. You can also mix essential oils and water in a spray bottle and spray the mixture all over your topper.


Avoid sleeping on the memory foam until the odor has neutralized, especially if you suffer from asthma or allergies, which may become aggravated by the smell.